Privacy Policy

Introduction

Welcome to Pixys. We make resource stock analysis accessible and trustworthy. That same transparency applies to your data.

This Privacy Policy explains what we collect, how we use it, and your rights. We’ve written this in plain language—no legal jargon—because you deserve to understand exactly what happens with your information.

By using Pixys (https://pixys.info/), you agree to these practices.

1. Who We Are

Pixys

• Legal Name: Hiveminds Business Process Outsourcing
• Address: Calong-Calong, Toledo City, 6038 Cebu, Philippines
• Website: https://pixys.info/

We comply with the General Data Protection Regulation (GDPR), the Philippines Data Privacy Act of 2012, and other applicable data protection laws.

For privacy-related questions or requests, please use the contact form on our website.

2. Information We Collect

2.1 Information You Provide Directly

Account Information:

• Email address (required for account creation)
• Name (optional, or username)
• Password (encrypted and never stored in plain text)
• Payment information (processed securely through Stripe; we never store your full payment details)

Portfolio & Preferences:

• Stocks you track or add to your portfolio
• Alert preferences (which companies or criteria you want notifications about)
• Saved searches and filters

Communications:

• Messages you send through our contact form
• Support inquiries
• Feedback you provide

Discord Verification:

• Discord username (only for verification purposes when joining our community)
• We do not automatically link your Pixys account to Discord or access your Discord data

2.2 Information We Collect Automatically

Usage Data:

• Pages you visit on our site
• Features you use
• Time spent on pages
• Search queries within the platform
• Device type, browser type, and operating system
• IP address and general location (country/region level)

Cookies & Tracking Technologies: We use cookies and similar technologies for:

• Essential site functionality (keeping you logged in)
• Analytics (understanding how people use our platform)
• Marketing (measuring campaign effectiveness)

You can control cookies through our cookie consent banner and your browser settings. Disabling certain cookies may limit some features.

2.3 Information from Third Parties

Payment Processing (Stripe):

• Stripe provides us with payment confirmation and subscription status
• We do not receive or store your full credit card numbers

Analytics & Marketing Tools:

• Google Analytics (or similar): Traffic patterns, user behavior
• Marketing pixels: Campaign performance data (when you consent)

3. How We Use Your Information

We use your data to:

3.1 Provide Our Services

• Create and manage your account
• Process your subscription payments
• Display personalized portfolio tracking
• Send you alerts based on your preferences
• Provide customer support
• Verify your Discord community access

3.2 Improve Our Platform

• Analyze usage patterns to improve features
• Debug technical issues
• Develop new functionality based on how people use the site
• Conduct internal research and analytics

3.3 Communicate With You

• Send transactional emails (account confirmations, password resets, payment receipts)
• Deliver alert notifications (if you’ve opted in)
• Respond to your inquiries
• Send important platform updates or policy changes

We will NOT send marketing emails unless you explicitly opt in, and you can unsubscribe anytime.

3.4 Legal & Safety

• Comply with legal obligations
• Enforce our Terms of Service
• Prevent fraud or abuse
• Protect the security of our platform and users

4. Legal Basis for Processing (GDPR)

If you’re in the EU/EEA, we process your data based on:

• Contract Performance: Providing the services you signed up for
• Legitimate Interests: Improving our platform, preventing fraud, analytics
• Consent: Marketing communications, optional cookies/tracking
• Legal Obligation: Compliance with tax, financial, and data protection laws

You have the right to withdraw consent or object to processing at any time.

5. How We Share Your Information

We do NOT sell your personal data. Period.

We share your information only in these limited circumstances:

5.1 Service Providers

We work with trusted third parties who help us operate:

• Stripe: Payment processing (see their privacy policy at https://stripe.com/privacy)
• Analytics providers: Google Analytics or similar (anonymized when possible)
• Hosting services: Secure cloud infrastructure
• Email services: Transactional email delivery
• Discord: If you join our community, Discord’s privacy policy applies separately

These providers can only use your data to perform services for us and are contractually obligated to protect it.

5.2 Legal Requirements

We may disclose your data if required by law, court order, or government request, or to:

• Protect our legal rights
• Prevent fraud or security threats
• Comply with regulatory obligations

5.3 Business Transfers

If Pixys is acquired or merged with another company, your data may be transferred as part of that transaction. You’ll be notified of any such change.

6. Data Security

We take security seriously:

• Encryption: Your password is hashed and encrypted. Data transmission uses SSL/TLS encryption.
• Access Controls: Limited employee access on a need-to-know basis
• Secure Infrastructure: Industry-standard hosting and security practices
• Payment Security: All payment data is handled by Stripe (PCI DSS compliant)

No system is 100% secure, but we continuously monitor and improve our security measures. If we detect a breach, we’ll notify affected users as required by law.

7. Data Retention

We keep your data only as long as necessary:

Data Type	Retention Period
Active account data	While your account is active
Inactive free accounts	5 years from last login, then deleted
Canceled subscriptions	10 years (for financial/legal compliance), then deleted
Discord community data	Deleted immediately upon leaving the community
Analytics data	Aggregated/anonymized, retained indefinitely
Contact form inquiries	3 years, then deleted

You can request deletion of your data at any time (see Section 9).

8. International Data Transfers

Pixys is based in the Philippines. If you’re accessing our site from the EU/EEA or other regions, your data may be transferred to and processed in the Philippines or other countries where our service providers operate.

We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses (SCCs) approved by the EU Commission
• Privacy Shield frameworks (where applicable)
• Service provider compliance with GDPR requirements

9. Your Privacy Rights

Depending on your location, you have rights regarding your personal data:

9.1 GDPR Rights (EU/EEA)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (“right to be forgotten”)
• Restriction: Limit how we process your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Opt out of marketing or optional tracking

9.2 Philippines Privacy Rights

Under the Philippines Data Privacy Act of 2012, you may have rights to access, correct, object to certain processing, or request deletion of your personal information, subject to applicable law.

9.3 How to Exercise Your Rights

To exercise any of these rights:

1. Use the contact form on our website
2. Clearly state your request and provide sufficient detail for us to verify your identity
3. We’ll respond within 30 days (or as required by applicable law)

For account-related changes (email, password, alert preferences), you can update these directly in your account settings.

10. Cookies & Tracking

10.1 Types of Cookies We Use

Essential Cookies (Always Active):

• Authentication (keep you logged in)
• Security features
• Core site functionality

Analytics Cookies (Optional):

• Google Analytics or similar
• Usage patterns and site performance
• Anonymized when possible

Marketing Cookies (Optional):

• Track campaign effectiveness
• Retargeting (if you consent)
• Social media pixels

10.2 Managing Cookies

When you first visit our site, you’ll see a cookie consent banner. You can:

• Accept all cookies
• Reject optional cookies (essential cookies remain)
• Customize your preferences

You can change your cookie settings anytime by:

• Revisiting our cookie banner (available in site footer)
• Adjusting your browser settings
• Opting out of Google Analytics: https://tools.google.com/dlpage/gaoptout

Disabling cookies may limit some features, but core functionality will still work.

11. Third-Party Links

Our site may contain links to external websites (e.g., company investor relations pages, regulatory filings). We’re not responsible for the privacy practices of those sites. Please review their privacy policies before sharing your information.

12. Children’s Privacy

Pixys is not intended for anyone under 18 years old. We do not knowingly collect data from minors. If we discover we’ve collected data from someone under 18, we’ll delete it immediately.

If you believe a minor has provided us with personal information, please contact us through our website.

13. Discord Community

Our Discord community is a separate platform governed by Discord’s Terms of Service and Privacy Policy (https://discord.com/privacy).

What We Do:

• Verify your Pixys account to grant Discord access
• Maintain separate free and paid Discord channels

What We Don’t Do:

• Automatically link your Pixys account to Discord
• Access your Discord messages or activity
• Store Discord data beyond verification purposes

When you leave our Discord community, any verification data is deleted immediately from our systems. Discord retains its own data according to their policies.

14. Changes to This Privacy Policy

We may update this policy from time to time to reflect:

• New features or services
• Changes in legal requirements
• Improvements to our privacy practices

When we make significant changes:

• We’ll update the “Last Updated” date at the top
• We’ll notify you via email or prominent site notice
• For material changes, we may require you to re-consent

Continued use of Pixys after changes means you accept the updated policy.

15. Data Protection Authority

If you’re in the EU/EEA and believe we’ve mishandled your data, you have the right to lodge a complaint with your local data protection authority:

• Find your authority: https://edpb.europa.eu/about-edpb/board/members_en

If you’re in the Philippines, you can contact:

• National Privacy Commission: https://privacy.gov.ph/

We’d appreciate the opportunity to address your concerns directly first, so please reach out through our contact form before escalating.

16. Contact Us

For privacy questions, data requests, or concerns:

• Use the contact form on our website: https://pixys.info/

We aim to respond within 5 business days for general inquiries and within 30 days for formal data rights requests.

Summary: What You Need to Know

We know privacy policies are long, so here’s the short version:

✅ We collect: Account info, portfolio preferences, usage data, cookies
✅ We use it for: Running the platform, improving features, sending alerts you want
✅ We don’t: Sell your data, spam you, or share it unnecessarily
✅ You control: Your data, alert preferences, cookie settings, and can delete your account anytime
✅ We protect: Your data with encryption, secure payment processing (Stripe), and industry-standard security
✅ Your rights: Access, correct, delete, or export your data under GDPR and applicable Philippine law

Questions? Use our contact form. We’re here to help.

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Thank you for trusting Pixys with your data. We don’t take that lightly.